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A Quality Improvement Team (QIT) is a small group of workers (6-10 persons) from the same unit who meet regularly to identify, select and analyse work-related problems. QITs are also called Quality Control Circles (QCC). This training package gives an overview of QITs and the relevant tools (7QC Tools) for teamwork in problem-solving exercises. This training package will give a new perspective of team meetings that will shorten meeting times, give a clear focus to the purpose of the meeting,…Find out more »
Quality Function Deployment (QFD) is a methodology for the development of features, attributes, or functions that give a product or service high quality. It is helpful in delivering quality products or services based on the Voice of the Customer (VOC). QFD is particularly useful in analyzing the data that have been collected and in facilitating the conversion of customer needs into product features, process characteristics and plans. In this Programme, one will learn, amongst other things: – Brief History &…Find out more »
*Dates are subject to change based on the number of participants. Alternative dates will be proposed in the event of a postponement.
IASSC – International Association for Six Sigma Certification
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