Description
- Learn how to investigate and solve your problems, so that you leave them behind for good.
- Root Cause Analysis (RCA) is a class of problem solving methods aimed at identifying the root causes of problems or events.
- The natural tendency of many individuals and organizations when presented with a problem is to hastily come to a solution – any solution. They do not systematically analyze the problem to determine a root cause before considering potential solutions.
- The course will cover Logical and Root Cause Analysis tools that can be applied to identify potential root causes, which will then be verified.
Root Cause Analysis (RCA) : Curriculum
Introduction of RCA
- Introduction to RCA
- Cost of Poor Quality (COPQ)
- Basic Statistics in Problem Solving
- Workshop: Identify COPQs in Your Company
Root Cause Analysis Process
- 5W2H Problem Definition & Reporting Structure
- Drill Down Tree for Problem Identification
- Process Mapping and Flow Charting
- Workshop: Problems Identification & Process Mapping
Logical Cause Analysis
- 5W2H – Who, What, When, Where, Why, How & How Many
- Basic Value Stream Mapping
- Pareto Charts & Analysis
- Data Collection Plan
- Workshop: Complete 5W2H for your Identified Problems
Root Cause Analysis Tools
- Ishikawa/Fishbone Diagrams
- 5 Whys Analysis
- Check Sheets and Check Lists
- Verifying Root Causes
- Workshop: Create Fishbone Diagrams and 5 Why Analysis
Managing the Analysis Process
- Brainstorming for Solutions
- PDCA Solutions Implementation Plan
- Workshop: Complete the 5W2HSolutions and Reporting Structure
Root Cause Analysis (RCA) Training Dates
No public dates are scheduled for the rest of 2026. Contact us for in-house training or the next public run, or see the 2026 training calendar.
Questions About Root Cause Analysis? Let’s Talk!
Whether you’re new to RCA or looking to deepen your expertise, we’re here to answer your questions. Fill out the form, and we’ll get back to you promptly.
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