Dr. Satnam Singh — PhD, ICBB

Dr. Satnam Singh graduated from Liverpool John Moores University (UK) with a Bachelor Degree in Mechanical Engineering. He then furthered his studies at Coventry University in UK and was awarded with a Masters Degree of Science in Engineering and Manufacturing Management. Dr. Satnam then continued to study for his doctorate and was awarded with a PhD in Engineering and Manufacturing Management.

Dr. Satnam has been actively involved in the field of Continual Improvement activities since the beginning of his tertiary education. While accomplishing his Master Degree in the United Kingdom, he had been extensively trained for Lean Systems and Six Sigma whilst working as a Project Manager for a Multi National Corporation (MNC) in the UK for 14 years. During his stay with the MNC in the UK, Dr. Satnam was tasked with the responsibility of promoting and implementing Lean and Six-Sigma within the Organization and throughout Europe. Due to his extensive exposure in Lean and Six-Sigma Management Systems, he was invited by the company’s European Subsidiaries to conduct in-house training, project consultations and strategic planning in the area of Six-Sigma implementation. Dr.Satnam known as a Visiting Lecturer in Infosys INDIA.

Mr. Harbans — B.SC (Hons), ICBB

Mr. Harbans Singh, is a graduate of University of East London and holds a Bachelors Degree (Hons) in Information Technology majoring in Software Engineering. He is certified as a Six Sigma Black Belt trained by Juran Institute (USA & Korea) under the supervision of Samsung Electronics Asia Pacific. Mr. Harbans has gained over 12 years of working experience both in manufacturing and service industries.

Mr. Harbans has an extensive experience in performing statistical analysis by using statistical software (MINITAB) and various quality tools. Harbans is also involved in Innovating Supplier processes using QDC (Quality, Delivery & Cost) improvement and Improving Supplier Processes by utilising OEE and Lean concepts. Harbans major achievements would include the development of Six Sigma Green Belts and Six Sigma Black Belts within Samsung Electronics Asia Pacific Region. Furthermore Harbans mentored Six Sigma Yellow Belt, Green Belt and Black Belt projects that contributed to total cost savings about USD$ 15 million during the past 6 years. Harbans also has an extensive experience in developing and conducting Six Sigma Champions Training, Black Belt, Green Belt and Yellow Belt training programs for Private Companies, major Government Linked Companies (GLCs) in Malaysia and many other Government Agencies.

Dr. Muraliraj — PHD, ICBB

Dr. Muraliraj is a Master holder in Economics (Macroeconomic Policy Formulation) from University of Malaya, Malaysia. He continued to study for his doctorate and was awarded with a PhD in Quality & Operations Management, Lean and Six Sigma.

Specialised in process mapping, optimization, cost reductions, deploying process excellence strategies, Dr. Muraliraj has been involved in process excellence projects, performance improvements, and change management in shipping, oil and gas, engineering and IT industries for more than 5 years.

His most recent success is in the initiation of Lean and Six Sigma in a PETRONAS in-house engineering service provision company, where he trained and coached 26 executives in 13 branches of the company in training and awareness alongside improvement opportunity identification in each branch.

Mr. Mohammad Faisal Abdul Hamid — MBA, ICBB, TTT

Mr. Faisal graduated from University Technology of Malaysia (UTM), Malaysia with Bachelors in Chemical Engineering and later pursued his Masters in Business Administration at University Utara Malaysia.

He started his career as an engineer in a renowned MNC and was later enrolled in Six Sigma and Lean as a practitioner and was selected as a trainer. His role as senior staff allow him to work with front line and middle management. While working as a coordinator in Innovation Team, he was liaising with top management such as Factory Managers and Directors and had contributed to establishing company strategies toward achieving the mission & vision.

While enduring his career as continuous improvement specialist he was extensively involved in process improvement initiatives, Six Sigma and Lean Manufacturing. He has profound experience in manufacturing, engineering, and training.

Mr. Zil Kamal Mokhtar — B. Eng (Hons), ICBB

Experienced professional with a demonstrated history of working in the aerospace/aviation, manufacturing and service sectors. Skilled in Process Excellence and Business Excellence, Analytical Skills, Product Reliability Improvement, Customer Service, and Project Management. Strong engineering professional with a Bachelor of Engineering – focused in Aeronautical Engineering from Imperial College London and Diploma of Associateship of the City & Guilds of London Institute (ACGI) in Aeronautical Engineering. Certified and experienced Lean Six Sigma Black Belt, Certified ACE Associate and Process Excellence Practitioner.

Ms. Prashena Nair — M.Ed, ICBB, TTT

Ms. Prashena Nair is a graduate from University Malaya and holds a Master Degree in English Language Education. She is certified as a Six Sigma Black Belt professional, facilitating in the use of lean and six sigma tools in business and transactional process to achieve tangible results.

Results-oriented with 5 years of notable performance, Prashena has been constantly referred to as a mentor from the top management & board of directors for immediate results with the capability & efficiency of achieving profit earlier than committed during the Oil & Gas projects.

Prashena has been coordinating regional projects includes improvising manufacturing and technical processes to develop six sigma processes to serve the clients demands and requirements, providing the clients with process based solutions, to offer defect-free, and improved quality functions, serving the clients with the industry’s best practices and processes to satisfy their process requirements, implementing highly advanced functions and applications, to minimize downtime losses and elimination of defects to improve quality and assisting the clients to achieve the break through results, and to help them achieve industry benchmarks.

Mr. Gurbachan - B. ENG. (HONS)

Gurbachan Singh is a well-rounded professional. He has over 32 years of exposure to a broad range of manufacturing industry and management consulting; over 20 years in executive management and more than 10 years in management consulting; Business Process Diagnostics, Supplier Development, Quality, LEAN Six Sigma, Industrial Engineering, Project Management, Plant-wide Cost Optimisation, Leadership & Performance development.

He has a Bachelor Degree in Engineering, Post-graduate Diploma in Manufacturing Engineering, Lean Six Sigma Black Belt and PRINCE2 foundation certification. His industry operations background spans many different sectors that include high technology precision electronics (Hitachi Semiconductor), heavy industry (Air Radiators), truck manufacture (Iveco), automotive components (DMG-Venture), white goods (Olympic Group), and pharmaceuticals (CSL).

In consulting he has been an operations advisor, programme developer, facilitator and project manager with various organizations such as PAC Project Advisors, Australia, ACTZEL Consulting, Australia, Penang Skills Development Centre (PSDC) and ARGI Institute of Manufacturing, Penang. He has travelled extensively to conduct projects in Australia, USA, Malaysia, India, Thailand, Hong Kong, Japan, Egypt and the UAE.