Trainers & Consultants

Dr. Satnam Singh graduated from Liverpool John Moores University (UK) with a Bachelor Degree in Mechanical Engineering. He then furthered his studies at Coventry University in UK and was awarded with a Masters Degree of Science in Engineering and Manufacturing Management. Dr. Satnam then continued to study for his doctorate and was awarded with a PhD in Engineering and Manufacturing Management.

Dr. Satnam has been actively involved in the field of Continual Improvement activities since the beginning of his tertiary education. While accomplishing his Master Degree in the United Kingdom, he had been extensively trained for Lean Systems and Six Sigma whilst working as a Project Manager for a Multi National Corporation (MNC) in the UK for 14 years. During his stay with the MNC in the UK, Dr. Satnam was tasked with the responsibility of promoting and implementing Lean and Six-Sigma within the Organization and throughout Europe. Due to his extensive exposure in Lean and Six-Sigma Management Systems, he was invited by the company’s European Subsidiaries to conduct in-house training, project consultations and strategic planning in the area of Six-Sigma implementation. Dr.Satnam known as a Visiting Lecturer in Infosys INDIA.

Mr. Harbans Singh, is a graduate of University of East London and holds a Bachelors Degree (Hons) in Information Technology majoring in Software Engineering. He is certified as a Six Sigma Black Belt trained by Juran Institute (USA & Korea) under the supervision of Samsung Electronics Asia Pacific. Mr. Harbans has gained over 12 years of working experience both in manufacturing and service industries.

Mr. Harbans has an extensive experience in performing statistical analysis by using statistical software (MINITAB) and various quality tools. Harbans is also involved in Innovating Supplier processes using QDC (Quality, Delivery & Cost) improvement and Improving Supplier Processes by utilising OEE and Lean concepts. Harbans major achievements would include the development of Six Sigma Green Belts and Six Sigma Black Belts within Samsung Electronics Asia Pacific Region. Furthermore Harbans mentored Six Sigma Yellow Belt, Green Belt and Black Belt projects that contributed to total cost savings about USD$ 15 million during the past 6 years. Harbans also has an extensive experience in developing and conducting Six Sigma Champions Training, Black Belt, Green Belt and Yellow Belt training programs for Private Companies, major Government Linked Companies (GLCs) in Malaysia and many other Government Agencies.

Dr. Muraliraj holds a doctorate degree from University of Malaya (Malaysia) overlapping the field of Quality Management, Continuous Improvement & Innovation. His research base is centered around continuous improvement philosophies such as Lean & Six Sigma & how their application & management can potentially morph towards innovation.

Specialised in process mapping, optimization, cost reductions, deploying process excellence strategies, Dr. Muraliraj has been involved in process excellence projects, performance improvements, & change management in shipping, oil & gas, engineering & IT industries for more than 7 years.

Some of his recent success include training and coaching of Lean Six Sigma in a national multi-industry corporation involving tens of personnel ranging from various designation which led to substantial financial savings besides a sustainable operational excellence.

Mr. Faisal graduated from University Technology of Malaysia (UTM), Malaysia with Bachelors in Chemical Engineering and later pursued his Masters in Business Administration at University Utara Malaysia.

He started his career as an engineer in a renowned MNC and was later enrolled in Six Sigma and Lean as a practitioner and was selected as a trainer. His role as senior staff allow him to work with front line and middle management. While working as a coordinator in Innovation Team, he was liaising with top management such as Factory Managers and Directors and had contributed to establishing company strategies toward achieving the mission & vision.

While enduring his career as continuous improvement specialist he was extensively involved in process improvement initiatives, Six Sigma and Lean Manufacturing. He has profound experience in manufacturing, engineering, and training.

Bala is a Mechanical Engineering graduate from the National University of Singapore (NUS) with specialization in Offshore Oil & Gas Technology. Parallel to his undergraduate study, he has completed a three-year Design Centric Programme (DCP) under NUS, culminating in a successful Electric Vehicle (EV) conversion project with a peer-reviewed IEEE Journal paper publication. He has developed the department’s first suite of Standard Operating Procedures (SOPs) for Operations & Maintenance, coordinated department’s audit compliance for ISO27001:2013- Information Security Management System (ISMS) for YTLC’s Data Centers, while improving diverse aspects of maintenance operations such as Preventive & Corrective Maintenance Management, Rounds & Readings & Facility Management Service Requests.

Anissa Ridzuana is a PETRONAS University of Technology (UTP) graduate with a Bachelor’s Degree in Chemical Engineering (Hons.), majoring in Process Plant Engineering.

During her internship at Top Glove Corporation Bhd, she studied the performance of cartridge filters to reduce total suspended solids and aided in reducing latex wastage in the production of gloves. She participated in Plant Design for Resource Recovery of Industrial Wastewater project in her university. She consolidated the process and focused on the compliance of the plant towards Health, Safety, and Environment (HSE) aspects and any local environmental regulations.

Besides, she was involved in developing a prediction model to predict chemical compound (hydrate formation) temperature. She also strategized a business plan to generate income for the American Institute of Chemical Engineers UTP Student Chapter (AIChE-UTP-SC).

During her university days, she was involved in many activities including secretariat, director and assistant project director roles that enhanced her leadership skillset. Anissa also excels and has exceptional track record in her academics and curricular activities. She was awarded Dean’s list for three consecutive semesters and represented her faculty in netball competition.

Gurbachan Singh is a well-rounded professional. He has over 32 years of exposure to a broad range of manufacturing industry and management consulting; over 20 years in executive management and more than 10 years in management consulting; Business Process Diagnostics, Supplier Development, Quality, LEAN Six Sigma, Industrial Engineering, Project Management, Plant-wide Cost Optimisation, Leadership & Performance development.

He has a Bachelor Degree in Engineering, Post-graduate Diploma in Manufacturing Engineering, Lean Six Sigma Black Belt and PRINCE2 foundation certification. His industry operations background spans many different sectors that include high technology precision electronics (Hitachi Semiconductor), heavy industry (Air Radiators), truck manufacture (Iveco), automotive components (DMG-Venture), white goods (Olympic Group), and pharmaceuticals (CSL).

In consulting he has been an operations advisor, programme developer, facilitator and project manager with various organizations such as PAC Project Advisors, Australia, ACTZEL Consulting, Australia, Penang Skills Development Centre (PSDC) and ARGI Institute of Manufacturing, Penang. He has travelled extensively to conduct projects in Australia, USA, Malaysia, India, Thailand, Hong Kong, Japan, Egypt and the UAE.

Ms. Nida is a seasoned professional with over 6 years of experience in the glove and coatings manufacturing industries, followed by a successful transition into the consultancy field. Her expertise encompasses process efficiency improvements, cost reduction projects, ISO 9001 standards, production planning and control, and Root Cause Analysis (RCA) assessments. During her career, she has performed RCA assessments and implemented effective corrective actions. She has also designed and integrated process improvements, proposed equipment enhancements, and established production standards for heightened departmental efficiency. She has conducted several 5S and Kaizen Projects to improve process cycle time and SFG storage system. She has a profound interest in training within the areas of her expertise.