{"id":1707,"date":"2020-10-17T17:15:54","date_gmt":"2020-10-17T09:15:54","guid":{"rendered":"https:\/\/sixsigma.com.my\/training\/?post_type=product&#038;p=1707"},"modified":"2026-10-08T11:24:18","modified_gmt":"2026-10-08T03:24:18","slug":"root-cause-analysis-rca","status":"publish","type":"product","link":"https:\/\/sixsigma.com.my\/training\/product\/root-cause-analysis-rca\/","title":{"rendered":"Root Cause Analysis (RCA)"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<ul>\n<li>Learn how to investigate and solve your problems, so that you leave them behind for good.<\/li>\n<li>Root Cause Analysis (RCA) is a class of problem solving methods aimed at identifying the root causes of problems or events.<\/li>\n<li>The natural tendency of many individuals and organizations when presented with a problem is to hastily come to a solution \u2013 any solution. They do not systematically analyze the problem to determine a root cause before considering potential solutions.<\/li>\n<li>The course will cover Logical and Root Cause Analysis tools that can be applied to identify potential root causes, which will then be verified.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-6ac89e8d69878\" data-id=\"6ac89e8d69878\" data-height=\"40\" data-height-mobile=\"40\" data-height-tab=\"40\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div id=\"ultimate-heading-3886ac89e8d698fc\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-3886ac89e8d698fc uvc-711 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-3886ac89e8d698fc h2'  data-responsive-json-new='{\"font-size\":\"desktop:20px;\",\"line-height\":\"desktop:30px;\"}' ><h2 style=\"font-weight:bold;margin-top:40px;margin-bottom:25px;\">Root Cause Analysis (RCA) : Curriculum<\/h2><\/div><\/div>[vc_tta_tour style=&#8221;outline&#8221; color=&#8221;sky&#8221; spacing=&#8221;10&#8243; gap=&#8221;10&#8243; active_section=&#8221;1&#8243; no_fill_content_area=&#8221;true&#8221;][vc_tta_section title=&#8221;MODULE 1&#8243; tab_id=&#8221;1517809783940-5d7b1348-2c47&#8243;]<div class=\"standard-arrow bullet-top\"><p><strong><span style=\"color: #333399\"> Introduction of RCA<\/span><\/strong><\/p>\n<ul>\n<li>Introduction to RCA<\/li>\n<li>Cost of Poor Quality (COPQ)<\/li>\n<li>Basic Statistics in Problem Solving<\/li>\n<li>Workshop: Identify COPQs in Your Company<\/li>\n<\/ul>\n<\/div>[\/vc_tta_section][vc_tta_section title=&#8221;MODULE 2&#8243; tab_id=&#8221;1517809783951-680ef114-f268&#8243;]<div class=\"standard-arrow bullet-top\"><p><strong><span style=\"color: #333399\">Root Cause Analysis Process<\/span><\/strong><\/p>\n<ul>\n<li>5W2H Problem Definition &amp; Reporting Structure<\/li>\n<li>Drill Down Tree for Problem Identification<\/li>\n<li>Process Mapping and Flow Charting<\/li>\n<li>Workshop: Problems Identification &amp; Process Mapping<\/li>\n<\/ul>\n<\/div>[\/vc_tta_section][vc_tta_section title=&#8221;MODULE 3&#8243; tab_id=&#8221;1602927115883-2383861c-288b&#8221;]<div class=\"standard-arrow bullet-top\"><p><strong><span style=\"color: #333399\">Logical Cause Analysis<\/span><\/strong><\/p>\n<ul>\n<li>5W2H \u2013 Who, What, When, Where, Why, How &amp; How Many<\/li>\n<li>Basic Value Stream Mapping<\/li>\n<li>Pareto Charts &amp; Analysis<\/li>\n<li>Data Collection Plan<\/li>\n<li>Workshop: Complete 5W2H for your Identified Problems<\/li>\n<\/ul>\n<\/div>[\/vc_tta_section][vc_tta_section title=&#8221;MODULE 4&#8243; tab_id=&#8221;1602927115233-3baae634-1f13&#8243;]<div class=\"standard-arrow bullet-top\"><p><strong><span style=\"color: #333399\">Root Cause Analysis Tools<\/span><\/strong><\/p>\n<ul>\n<li>Ishikawa\/Fishbone Diagrams<\/li>\n<li>5 Whys Analysis<\/li>\n<li>Check Sheets and Check Lists<\/li>\n<li>Verifying Root Causes<\/li>\n<li>Workshop: Create Fishbone Diagrams and 5 Why Analysis<\/li>\n<\/ul>\n<\/div>[\/vc_tta_section][vc_tta_section title=&#8221;MODULE 5&#8243; tab_id=&#8221;1602927114078-61ee556d-0bef&#8221;]<div class=\"standard-arrow bullet-top\"><p><strong><span style=\"color: #333399\">Managing the Analysis Process<\/span><\/strong><\/p>\n<ul>\n<li>Brainstorming for Solutions<\/li>\n<li>PDCA Solutions Implementation Plan<\/li>\n<li>Workshop: Complete the 5W2HSolutions and Reporting Structure<\/li>\n<\/ul>\n<\/div>[\/vc_tta_section][\/vc_tta_tour][\/vc_column][\/vc_row][vc_row][vc_column]<div id=\"ultimate-heading-35896ac89e8d69c72\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-35896ac89e8d69c72 uvc-5750 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-35896ac89e8d69c72 h2'  data-responsive-json-new='{\"font-size\":\"desktop:20px;\",\"line-height\":\"desktop:30px;\"}' ><h2 style=\"font-weight:bold;margin-top:40px;margin-bottom:25px;\">Root Cause Analysis (RCA) Training Dates<\/h2><\/div><\/div><style>.ssmy-cd{margin:0 0 24px}.ssmy-cd ul{list-style:none;margin:0 0 12px;padding:0}.ssmy-cd li{padding:10px 12px;border:1px solid #e3e8ef;border-radius:6px;margin:0 0 8px;background:#f8fafc}.ssmy-cd-dates{font-weight:600;color:#1f3a5f}.ssmy-cd-on{display:inline-block;margin-left:6px;padding:1px 8px;border-radius:10px;background:#fff4d6;color:#7a5a00;font-size:.85em}.ssmy-cd-fmt{color:#5b6573;font-size:.9em;margin-left:6px}<\/style><div class=\"ssmy-cd\"><p>No public dates are scheduled for the rest of 2026. <a href=\"https:\/\/sixsigma.com.my\/training\/contact-us\/?course=1707&#038;ask=date\">Contact us<\/a> for in-house training or the next public run, or see the <a href=\"https:\/\/sixsigma.com.my\/training\/training-calendar\/\">2026 training calendar<\/a>.<\/p><\/div>[vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-cd607f96bcfa9dae41472f6fb9654094.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-cd607f96bcfa9dae41472f6fb9654094 > i {\n  margin-right: 8px;\n}<\/style><a href=\"https:\/\/sixsigma.com.my\/training\/wp-content\/uploads\/2026\/06\/Root-Cause-Analysis-RCA-Oct-2026-1.pdf\" class=\"default-btn-shortcode dt-btn dt-btn-m link-hover-off btn-inline-left  vc_custom_1780293339883\" target=\"_blank\" id=\"default-btn-cd607f96bcfa9dae41472f6fb9654094\" rel=\"noopener\"><span>Download Brochure<\/span><\/a>[\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-6ac89e8d6a469\" data-id=\"6ac89e8d6a469\" data-height=\"50\" data-height-mobile=\"50\" data-height-tab=\"50\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_row_inner css=&#8221;.vc_custom_1728353558004{margin-bottom: 40px !important;padding-right: 25px !important;padding-left: 25px !important;background-color: #f4f4f4 !important;}&#8221;][vc_column_inner][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Questions About Root Cause Analysis? Let&#8217;s Talk!<\/h2>\n<p>Whether you&#8217;re new to RCA or looking to deepen your expertise, we&#8217;re here to answer your questions. 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