{"id":179,"date":"2016-05-02T05:11:22","date_gmt":"2016-05-01T21:11:22","guid":{"rendered":"http:\/\/sixsigma.com.my\/training\/product\/quality-function-deployment\/"},"modified":"2026-10-13T10:16:11","modified_gmt":"2026-10-13T02:16:11","slug":"quality-function-deployment","status":"publish","type":"product","link":"https:\/\/sixsigma.com.my\/training\/product\/quality-function-deployment\/","title":{"rendered":"Quality Function Deployment (QFD)"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<h2>About Quality Function Deployment Training<\/h2>\n<p>&nbsp;<\/p>\n<p>Quality Function Deployment (QFD) is a methodology for the development of features, attributes, or functions that give a product or service high quality. It is helpful in delivering quality products or services based on the Voice of the Customer (VOC). QFD is particularly useful in analyzing the data that have been collected and in facilitating the conversion of customer needs into product features, process characteristics and plans.<\/p>\n<ul>\n<li>In this Programme, one will learn, amongst other things:<\/li>\n<li>Brief History &amp; Principles of QFD<\/li>\n<li>Understanding spoken and unspoken requirements of the VOC<\/li>\n<li>How to translate key customer needs into product specifications<\/li>\n<li>How to communicate these customer needs to each functional group<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-6ad6a56e779a9\" data-id=\"6ad6a56e779a9\" data-height=\"40\" data-height-mobile=\"10\" data-height-tab=\"10\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_custom_heading text=&#8221;COURSE CONTENT \/ CURRICULUM&#8221; font_container=&#8221;tag:h2|text_align:center&#8221;][vc_custom_heading text=&#8221;1 Day Course&#8221; font_container=&#8221;tag:h4|text_align:center|color:%231e73be&#8221;][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-6ad6a56e779f9\" data-id=\"6ad6a56e779f9\" data-height=\"40\" data-height-mobile=\"10\" data-height-tab=\"10\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;MODULAR TOPICS&#8221; font_container=&#8221;tag:h3|text_align:left&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;Day 1&#8243; font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221;]<div class=\"standard-arrow bullet-top\"><ul>\n<li>History of QFD<\/li>\n<li>What is QFD<\/li>\n<li>QFD as a strategic tool<\/li>\n<li>Core model of QFD<\/li>\n<li>Capturing Voice of Customers VOC<\/li>\n<li>Drill Down Tree for QFD<\/li>\n<li>Pugh Matrix<\/li>\n<li>Affinity Diagrams<\/li>\n<li>Kano Models for QFD<\/li>\n<li>QFD Technical Evaluation<\/li>\n<li>QFD Correlation<\/li>\n<li>QFD Matrix<\/li>\n<li>QFD Pitfalls<\/li>\n<li>QFD Examples<\/li>\n<\/ul>\n<\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;QFD Benefits Include:&#8221; font_container=&#8221;tag:h4|text_align:left|color:%231e73be&#8221;]<div class=\"standard-arrow\"><ul>\n<li>Enhances internal and external communications<\/li>\n<li>Improves quality<\/li>\n<li>Increases customer satisfaction<\/li>\n<li>Reduces product development time by 30-50%<\/li>\n<li>Reduces the number of design changes by 30-50%<\/li>\n<li>Reduces warranty claims by 20-50%<\/li>\n<li>Improves design for production<\/li>\n<li>Allows for lower pricing because of lower development costs<\/li>\n<li>Removes bottlenecks in product development and implementation<\/li>\n<li>Identifies key areas in product development where<\/li>\n<li>time and effort can be focused on creating competitive advantages<\/li>\n<\/ul>\n<\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-6ad6a56e77b43\" data-id=\"6ad6a56e77b43\" data-height=\"20\" data-height-mobile=\"10\" data-height-tab=\"10\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div class=\"hr-thin style-line\" style=\"width: 100%;border-top-width: 1px;\"><\/div><div class=\"ult-spacer spacer-6ad6a56e77b8b\" data-id=\"6ad6a56e77b8b\" data-height=\"20\" data-height-mobile=\"10\" data-height-tab=\"10\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column]<div id=\"ultimate-heading-44206ad6a56e77bf3\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-44206ad6a56e77bf3 uvc-1481 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-44206ad6a56e77bf3 h2'  data-responsive-json-new='{\"font-size\":\"desktop:20px;\",\"line-height\":\"desktop:30px;\"}' ><h2 style=\"font-weight:bold;margin-top:40px;margin-bottom:25px;\">Quality Function Deployment (QFD) Training Dates<\/h2><\/div><\/div><style>div.ssmy-cd{margin:0 0 24px}div.ssmy-cd ul{list-style:none;margin:0 0 12px;padding:0}div.ssmy-cd li{padding:10px 12px;border:1px solid #e3e8ef;border-radius:6px;margin:0 0 8px;background:#f8fafc}.ssmy-cd-dates{font-weight:600;color:#1f3a5f}.ssmy-cd-on{display:inline-block;margin-left:6px;padding:1px 8px;border-radius:10px;background:#fff4d6;color:#7a5a00;font-size:.85em}.ssmy-cd-fmt{color:#5b6573;font-size:.9em;margin-left:6px}<\/style><div class=\"ssmy-cd\"><ul><li><span class=\"ssmy-cd-dates\">30 Nov 2026<\/span> <span class=\"ssmy-cd-fmt\">Classroom<\/span><\/li><\/ul><p><a href=\"https:\/\/sixsigma.com.my\/training\/training-calendar\/\">See all 2026 public training dates<\/a><\/p><\/div><div class=\"ult-spacer spacer-6ad6a56e77edb\" data-id=\"6ad6a56e77edb\" data-height=\"40\" data-height-mobile=\"10\" data-height-tab=\"10\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;]<div class=\" ubtn-ctn-center \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-center ubtn-block \" href=\"https:\/\/sixsigma.com.my\/training\/wp-content\/uploads\/2026\/06\/Quality-Function-Deployment-QFD-Sep-2026-1-1.pdf\" title=\"Brochure - Quality Function  Deployment\" target=\"_blank\" rel=\"noopener\" ><button type=\"button\" id=\"ubtn-5152\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-block ubtn-no-hover-bg  none  ubtn-center   tooltip-6ad6a56e77f13 ubtn-block\"  data-hover=\"\" data-border-color=\"\" data-bg=\"#1E73BE\" data-hover-bg=\"\" data-border-hover=\"\" data-shadow-hover=\"\" data-shadow-click=\"none\" data-shadow=\"\" data-shd-shadow=\"\"  data-ultimate-target='#ubtn-5152'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"\"}'  style=\"font-weight:bold;border:none;background: #1E73BE;color: #FFFFFF;\"><span class=\"ubtn-hover\" style=\"background-color:\"><\/span><span class=\"ubtn-data ubtn-text \" >Download Brochure<\/span><\/button><\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/4&#8243;][\/vc_column][vc_column width=&#8221;1\/4&#8243;][\/vc_column][vc_column width=&#8221;1\/4&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] About Quality Function Deployment Training &nbsp; Quality Function Deployment (QFD) is a methodology for the development of features, attributes, or functions that give a product or service high quality. It is helpful in delivering quality products or services based on the Voice of the Customer (VOC). QFD is particularly useful in analyzing the data&hellip;<\/p>\n","protected":false},"featured_media":3743,"comment_status":"open","ping_status":"closed","template":"","meta":[],"product_brand":[],"product_cat":[91,19],"product_tag":[],"class_list":["post-179","product","type-product","status-publish","has-post-thumbnail","product_cat-lean-programmes","product_cat-public-training","description-off","first","instock","shipping-taxable","purchasable","product-type-simple"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Quality Function Deployment (QFD) - Six Sigma Malaysia<\/title>\n<meta name=\"description\" content=\"1-day Quality Function Deployment (QFD) course in Malaysia: turn the voice of the customer into product features and process plans. 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