Quality Function Deployment, QFD
MBizM Sdn. Bhd. Leisure Commerce Square, Petaling JayaQuality Function Deployment (QFD) is a methodology for the development of features, attributes, or functions that give a product or service high quality. It is helpful in delivering quality products or services based on the Voice of the Customer (VOC). QFD is particularly useful in analyzing the data that have been collected and in facilitating…