Root Cause Analysis, RCA

• Learn how to investigate and solve your problems, so that you leave them behind for good.
• Root Cause Analysis (RCA) is a class of problem solving methods aimed at identifying the root causes of problems or events.
• The natural tendency of many individuals and organizations when presented with a problem is to hastily come to a solution – any solution. They do not systematically analyze the problem to determine a root cause before considering potential solutions.
• The course will cover Logical and Root Cause Analysis tools that can be applied to identify potential root causes, which will then be verified.