Articles and guides

Lean Six Sigma guides and articles

Practical guides for Malaysian teams who run improvement work and the training behind it, plus news from MBizM Sdn. Bhd.

By MBizM Sdn. Bhd.Updated 9 October 20268 articles in 4 topics

What you will find here

Guides to Lean Six Sigma tools such as PDCA, 5S and Kanban, how to evaluate training with the Kirkpatrick model, how the methods apply in BPO and shared services, and news about MBizM Sdn. Bhd. programmes in Malaysia.

Latest guide · Training evaluation The Kirkpatrick model: measuring what training changed The four levels of training evaluation, how to plan from Level 4 backwards, a worked Green Belt example and where HRD Corp’s HRD-TEE fits. Read the guide

Training evaluation

How to show what a training programme changed, in terms a sponsor or finance team will accept.

GuideThe Kirkpatrick modelReaction, Learning, Behaviour and Results, with a worked Green Belt example.

Lean tools and methods

The everyday tools improvement teams use to organise work, test changes and keep the gains.

GuideThe PDCA cyclePlan, Do, Check, Act: a four-step cycle for solving problems and improving processes. Guide5S workplace organisationA method for organising the workplace to improve productivity, safety and discipline. GuideWhat is Kanban?A visual board for organising, tracking and improving the flow of work. GuideGemba walkHow to prepare, walk and follow up, with the questions to ask and a checklist.

Lean Six Sigma by industry

How the methods apply in specific kinds of operations.

IndustryBPO and shared servicesKey strategies for applying Lean Six Sigma in BPO and shared services operations.

News from MBizM

Announcements about MBizM Sdn. Bhd. programmes in Malaysia.

News · 11 Sep 2024First Green Belt course under Program Latihan MADANI completedMBizM Sdn. Bhd. completes its first 5-day Lean Six Sigma Green Belt course under the MSME development initiative. Guide · Updated October 2026Free Six Sigma certification in Malaysia: free vs fundedWhat is genuinely free, how HRD Corp funding works, and the 2024 Program Latihan MADANI course. Berita · 15 Mei 2024Kursus Pensijilan CSSC Lean Six Sigma Green Belt dilancarkanPengumuman dalam Bahasa Melayu. Kursus ini telah tamat.

From reading to doing

Build these skills with your team

The guides explain the methods. Our programmes train your people to apply them at work, from Yellow Belt to Black Belt, as public courses or in-house training built around your own processes.

Explore the programmes In-house training

New to the belts? Start with Lean Six Sigma belts explained.