Problem-solving training
Root Cause Analysis (RCA)
Root Cause Analysis (RCA) from Six Sigma Malaysia (MBizM Sdn. Bhd.). A 2-day classroom course on investigating and solving problems so they stay solved. Root Cause Analysis (RCA) is a family of problem-solving methods for finding the root causes of problems or events.
RM2,375.00
HRD Corp claimableMBizM Sdn. Bhd. is a registered HRD Corp training provider.Prefer to talk? Call +603 7873 8485 or email enquiry@sixsigma.com.my.
About this course
Many people and organisations jump to a solution as soon as a problem appears, without analysing it to find the root cause first. This course covers logical and root cause analysis tools to identify potential root causes and then verify them, with a workshop in every module.
Included: Online course materials.
Root Cause Analysis (RCA) course content
2 days, classroom.
Module 1: Introduction to RCA
Introduction to RCA; cost of poor quality (COPQ); basic statistics in problem solving. Workshop: identify the COPQs in your company.
Module 2: The root cause analysis process
5W2H problem definition and reporting structure; drill-down tree for problem identification; process mapping and flow charting. Workshop: problem identification and process mapping.
Module 3: Logical cause analysis
5W2H (who, what, when, where, why, how and how many); basic value stream mapping; Pareto charts and analysis; data collection plan. Workshop: complete the 5W2H for the problems you identified.
Module 4: Root cause analysis tools
Ishikawa (fishbone) diagrams; 5 Whys analysis; check sheets and checklists; verifying root causes. Workshop: create fishbone diagrams and a 5 Why analysis.
Module 5: Managing the analysis process
Brainstorming for solutions; PDCA solutions implementation plan. Workshop: complete the 5W2H solutions and reporting structure.
Who this course is for
Typical roles: chief executive officers, managing directors, executive officers, general managers, managers, executives and others. Typical departments: business process improvement, change management, transformation, continuous improvement, project management, contracts, innovation, commercial, business development, strategic planning, human resources, finance and others.
Related courses
Fees per person.
| Course | Length | Fee | HRD Corp |
|---|---|---|---|
| Comprehensive Introduction to Six Sigma (CISS) | 2 days, classroom | RM2,796 | Claimable |
| Statistical Analysis Tools in Six Sigma (SATSS) | 3 days, classroom | RM3,168 | Not claimable |
| QS EĀ³ Process Excellence | 1 day, classroom | RM1,045 | Not claimable |
| Quality Function Deployment (QFD) | 1 day, classroom | RM1,078 | Not claimable |
| QIT / QCC and 7QC Tools | 2 days, classroom | RM2,375 | Claimable |
| Value Stream Mapping for Manufacturing (VSM) | 2 days, classroom | RM2,375 | Claimable |
| 8D Approach to Problem Solving | 2 days, classroom | RM2,198 | Not claimable |
| Kaizen Yellow Belt | 3 days, classroom | RM2,900 | Not claimable |
| Lean Auditing | 2 days, on request | RM3,296 | Claimable |
Common questions
How much does the Root Cause Analysis (RCA) course cost?
RM2,375 per person.
Is it HRD Corp claimable?
Yes. MBizM Sdn. Bhd. is a registered HRD Corp training provider. Whether your employer can claim depends on its own HRD Corp registration and levy, so check with your HR team before you register.
When does the course run?
2 days, classroom. Next public date: Dates on request. Dates can change if minimum numbers are not met.
Can you run this course in-house for our team?
Yes. Contact us for in-house training and we will propose dates and a quotation for your team.