Quality Improvement Teams & 7QC Tools

RM1,800.00

Category: SKU: LSS-7QC

Description

About Quality Improvement Teams & 7QC Tools Training

A Quality Improvement Team (QIT) is a small group of workers (6-10 persons) from the same unit who meet regularly to identify, select and analyse work-related problems. QITs are also called Quality Control Circles (QCC). This training package gives an overview of QITs and the relevant tools (7QC Tools) for teamwork in problem-solving exercises.

This training package will give a new perspective of team meetings that will shorten meeting times, give a clear focus to the purpose of the meeting, and assure that everyone has the same opportunity to contribute to the solution.This package is for everyone in the manufacturing / service sectors.

COURSE CONTENT / CURRICULUM

2 Days Course

Day 1

  • Introduction to QITs/QCCs
  • Roles of Management, Facilitators, Leaders, Recorders and Members
  • 5W2H Problem Solving Approach
  • 7 QC Tools:
    – Check Sheets
    – Pareto Charts
    – Flow Charts
    – Cause and Effect Diagrams

Day 2

    • Conducting a QIT/QCC Meeting
    • PDCA Project Reporting Structure
    • Making QIT/QCC Presentation
    • QIT/QCC Implementation Plan
    • 7 QC Tools:
      – Cause and Effect Diagrams (Continued)
      – Histograms
      – Scatter Diagrams
      – Control Charts

7QC TOOLS

Participants will be well-versed with the following Tools at the end of the Training:

  • Check Sheets
  • Pareto Charts
  • Flow Charts
  • Cause and Effect Diagrams
  • Histograms
  • Scatter Diagrams
  • Control Charts

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