Comprehensive Introduction to Six Sigma (CISS)


Category: SKU: LSS-CISS


About Comprehensive Introduction to Six Sigma (CISS)

This course is designed for those at managerial level with the aim of raising in-depth awareness of what Six Sigma is about, and how leading Six Sigma companies are achieving high performance results.

The success factors for achieving such results are presented and discussed along with the roles and responsibilities of management.

The main aim of this course is to encourage Participants to be responsible for the implementation of Six Sigma in their respective organizations. This course is meant for Managers, Senior Leaders who are to be responsible for designing and implementation of corporate-wide Six Sigma improvement initiatives.


2 Days Course


Day 1

  • Introduction to Six Sigma
    – Importance of Six Sigma
    – Six Sigma Process – DMAIC / DMADV
    – History of Six Sigma and Adopters
  • What is Six Sigma
    – DMAIC Methodology in Full
    – Understanding Voice of Customers (VOCs)
    – Developing Project Charters
  • Main Players in Six Sigma Team
    – Roles & Responsibilities of Six Sigma Teams
    – Selecting Black, Green and Yellow Belts
    – Roadblocks for Six Sigma Implementation
    – Roles & Responsibilities of Project Teams
  • Roles, Tools and Deliverables in DMAIC
    – Roles in DMAIC
    – Tools in DMAIC
    – Deliverables in DMAIC

Workshop 1

Project Selection using Fishbone Diagrams / Kano Model / Pareto Charts


Day 2

    • Project Continuity Plan
      – Mitigating Risks using FMEAs
      – Project Documentation
      – Project Ownership
      – Project Monitoring
    • Critical Success Factors for Project Champions
      – Influence of Champions over Six Sigma Teams
      – Six Sigma Project Training and Coaching
      – Characteristics of Tollgate Reviews
  • Six Sigma Project Type
    – Financial Impacts – Hard & Soft Savings
    – What Can Go Wrong in Projects
    – Cost Benefits Analysis in Projects

Workshop 2

KPI’s/ QFD / OEE in Project Selection


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